Stamps support
Help for merchant onboarding, integrations, account access, and production incidents.
Effective August 25, 2026 · Last updated August 25, 2026
Account and onboarding
For verification, password recovery, pending approval, or organization-access questions, email eddie@dxform.ph from your registered work address.
Developer support
Include the endpoint, approximate timestamp, HTTP status, Vercel request ID if available, and a redacted request example. Never send an API secret by email.
Security incidents
For suspected unauthorized access or credential exposure, revoke the affected API key immediately and email eddie@dxform.ph with “Urgent Stamps security incident” in the subject.
Service availability
Check the service status before reporting an outage. Initial support is provided during Philippine business hours, with urgent security and availability reports prioritized.